Systems & Customer Experience Cohort

Build Systems That Support Your Customers (and Your Sanity)

Systems & Customer Experience Cohort

3-Month Systems & Customer Experience Cohort

Great businesses aren’t built on hustle alone, they’re built on thoughtful systems and intentional customer experiences.

This 3-month coaching cohort helps you design clear customer journeys, create conversion-focused assets, and implement systems that support consistent communication, follow-up, and retention.

This is about clarity, consistency, and ease… for you and your customers.

Month 1: Customer Journey & Campaign Design

You’ll work through:

  • Mapping your customer journey (awareness → conversion → retention)
  • Identifying friction points and missed opportunities
  • Campaign brainstorming aligned to real business goals
  • Content themes and messaging direction
  • Defining what success actually looks like

By the end of Month 1, you’ll have:

  • A clear customer journey map
  • One or two defined campaigns (launch, nurture, retention, or re-engagement)
  • Campaign goals and success metrics
  • Clear direction for messaging and content

Month 2: Conversion Assets & Messaging

You’ll work through:

  • Landing page strategy and structure
  • Messaging hierarchy (headline, support, CTA)
  • Email sequence strategy (what emails actually matter)
  • Lead magnets, signups, and next steps
  • Aligning offers with customer intent

By the end of Month 2, you’ll have:

  • At least one high-conversion landing page (outlined or built)
  • Core email sequences mapped (welcome, nurture, launch, or re-engagement)
  • Clear calls-to-action and pathways
  • Messaging frameworks you can reuse

Month 3: Systems, Automation & Software Support

You’ll work through:

  • What to automate vs what stays human
  • Email automation logic (triggers, timing, conditions)
  • CRM and email platform setup (kept simple and realistic)
  • Software cleanup and optimization
  • Workflow documentation and testing

By the end of Month 3, you’ll have:

  • Live or staged email automations
  • Clear, documented workflows
  • Software recommendations and setup guidance
  • Systems that support consistency without complexity

How We Work With Clients

Before you can enroll in a cohort, we hold a clarity call to ensure this program is a good fit for you and will be beneficial to your business.

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Pricing & Enrollment

  • $1,444 paid in full
  • or 3 monthly payments of $555

What’s included:

  • All live sessions and weekly check-ins
  • Replays of every call
  • Templates, checklists, and frameworks
  • Guided implementation and support
  • Optional VIP support may be available for those who want additional 1:1 guidance.